Privacy Policy

At Fix Tu Phone, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information when you interact with our website:

• First and last name.
• Phone number.
• Email address.
• Information related to your inquiry or service request.
• Any other information you voluntarily choose to provide.

In addition, the website may automatically collect technical information such as:

• IP address.
• Browser type.
• Operating system.
• Pages visited.
• Date and time of access.
• Cookies and similar technologies.

2. How We Use Your Information

The information we collect is used to:

• Respond to your inquiries.
• Manage repair requests.
• Provide customer support.
• Improve our website and services.
• Send information related to our services when necessary.
• Comply with applicable legal obligations.

We will not sell, rent, or otherwise market your personal information to third parties.

3. Information Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, or disclosure.

Although we make every reasonable effort to maintain the security of your information, no electronic transmission or storage system can guarantee absolute security.

4. Cookies

Our website may use cookies to improve the user experience, analyze traffic, and optimize website performance.

You can configure your browser to reject or delete cookies. However, some website features may not function properly as a result.

5. Third-Party Services

We may use third-party services, such as web analytics tools or contact platforms, which may collect certain information in accordance with their own privacy policies.

We recommend reviewing the privacy policies of these providers when applicable.

6. Data Retention

We will retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.

7. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate information.
• Request deletion of your data where legally permitted.
• Withdraw your consent for certain data processing activities.
• Submit inquiries or complaints regarding the processing of your information.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page along with the date of the latest update.

We recommend reviewing this policy periodically.